What Makes Us Different?
What you can expect from FML
Our service has been designed around the needs of our customers, quite often we were finding our customer’s experiences of repair companies were varied. Many were complaining about slow & unreliable repairs and lack of information. All this slows down their factories & process lines and usually results in increased downtime. We understand that downtime is an unwanted cost to your business.
The heart of our business is repair and refurbishment for industrial equipment. This is available 24 hours a day for the times when urgency is of the utmost importance to have a process line back up and running. We offer more than this.
We see modern maintenance needs as requiring more than a repair service. We see partnerships as the best way forward to improve plant and process productivity. To help achieve long lasting partnerships we get to know our customers, we get to know how their plant operates and what are their most important needs are.
Reliable and prompt repairs are crucial to enabling you to have your plant up and running again, however we see the repair as only part of what we offer you. We will take ownership of your plant breakdown problems and find the correct maintenance solution for you.
This is what you can expect from us –
- We will perform a root cause failure analysis and tell you why your unit has failed.
- We will document our findings on a detailed quotation.
- We will let you know how to prevent the failure happening again.
- We will let you know when your repair will be complete.
- We will provide you with a comprehensive repair report.
- We will offer to help you install your unit.
- We will offer to monitor the condition of your unit in your plant for reliable long term operation.
“It’s my job to make sure this factory keeps ticking over efficiently. One machine out of action means serious problems, so I have to keep on top of things…….”
– Plant Mechanical Engineer
“I don’t really have time to spend hours searching for companies to fix our machines – I need to find the correct maintenance solution quickly and efficiently to ensure the plant’s productivity isn’t affected”
– Maintenance Manager
“Finding the right company for the best price is what it’s all about for me. Accurate and up-to-date information is crucial to the running of my business”
– Senior Buyer